Refund policy
Returns
In accordance with Danish and European Union consumer legislation, you have the right to cancel your purchase and return your artwork within 14 days of receiving your order, without providing a reason.
To be eligible for a return, the artwork must be returned in its original condition, unused, undamaged and in its original packaging. Proof of purchase is required.
Before returning an artwork, please contact us at mail@agricolastudio.com
You are responsible for arranging and covering all return shipping costs. We recommend using a tracked and insured shipping service, as the artwork remains your responsibility until it has been safely received and inspected by Agricola Studio.
Returns sent without prior notice will not be accepted.
Return address:
Agricola Studio
Rødlersvej 72
2990 Nivå Denmark
Damages during shipping
Please inspect your artwork upon delivery and contact us immediately if it arrives damaged during transport, so that we can assess the situation and help resolve the issue.
Exchanges
As Agricola Studio exclusively sells original artworks, exchanges are not possible. If you wish to purchase another artwork, please place a new order.
Refunds
Once we have received and inspected the returned artwork, we will notify you whether your refund has been approved.
If approved, your refund will be issued to the original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time.
If more than 14 business days have passed since your refund was approved, please contact us at mail@agricolastudio.com